CER Bijeljina

Glossary of NGO-related terms

Action plan (Action plan) A document that defines how an organization will get to where it plans to be by specifying who will do what, when and how, as well as how to address current issues and emerging trends. Assets (Assets) The amount of capital or money in the form of principal, shares, bonds, real estate or other resources owned by a person, non-gover

Action plan (Action plan)
A document that defines how an organization will get to where it plans to be by specifying who will do what, when and how, as well as how to address current issues and emerging trends.
Assets (Assets)
The amount of capital or money in the form of principal, stocks, bonds, real estate, or other resources owned by an individual, nonprofit organization, corporation, or foundation. In the case of foundations, assets are usually invested, and the income generated is distributed as grants.

(or)

Everything a non-governmental organization owns, including:
- Money in a bank account and cash on hand;
- Accounts receivable representing amounts payable to the non-governmental organization that are due within one year, e.g. a grant from a donor
- Advances, i.e. money given to staff in advance for travel expenses, which is not recorded as an expense until receipts are presented
- Furniture and equipment
  See also: Balance Sheet, Infrastructure Grant

Cost-Benefit Analysis

Survey
A tool for collecting statistical data.
Application (Application)
A formal document submitted by a potential recipient of the requested funds. An application is the most comprehensive presentation of a project and often forms the basis for a grant agreement.
See also: Grant Agreement, Project Proposal
Applicant (Applicant)
A person who has submitted a grant application to a foundation (donor).
See also: Grant, Foundation, Donor
ASAP
An abbreviation used to indicate a deadline for submitting a written project proposal, applying for a job, submitting an addendum/clarification to a report, providing information about a media presentation, etc. It stands for “As Soon As Possible” (meaning “as soon as possible”).
Balance Sheet
A financial report that provides a snapshot of the financial situation of an organization at a specific date. The balance sheet shows total assets on one side (left) and total liabilities and net worth/net assets on the other side (right) of the report.
Income Statement (Income Statement (IS))
A summary of the difference between income and expenses (costs) over a given period.
Bilateral (Bilateral)
A two-way relationship; used to describe projects carried out between two countries, as well as national donor agencies.
Business plan (Business Plan)
A document that defines a business, identifies its goals, and explains its cash flow and loan repayment plans. Generally, a business plan is required for a bank or another organization to approve a loan.
Spontaneous generation of ideas (Brainstorming)
A group activity that enables people to generate ideas, ask questions, propose solutions and reach agreement on issues affecting many individuals.
Brochure
Serves as a tool for providing information. It should be designed to be easy to read and contain extensive information about the organization, its programs and/or projects, and other important details
Budget
A budget is a plan for obtaining and spending money in order to achieve specific goals. There are several types of budgets an organization may have (one classification is as follows):
- An annual budget shows planned income and expenses for the coming year. The total budget amounts are usually divided into main categories, e.g. salaries, equipment, and office expenses.
- A cash budget, which shows the cash an organization plans to receive and pay out over a specific period, e.g. one month
- A program/project budget, showing the costs planned for a specific program/project. Most organizations have multiple projects.
  (or)
  A budget is a statement of the financial position for a specific period, based on projected costs and proposals for financing them. In other words, a budget is:
- Activity plan
- Expressed in monetary terms
- In specific cost categories
- For a specific period of time
- With a monitoring/control mechanism built into the process
Funding Cycle; Funding Round
A chronological schedule for reviewing submitted project proposals, making decisions, and notifying applicants (those who submitted project proposals). Some donors award grants at specific intervals (quarterly, semiannually, etc.), while others do so once a year or continuously throughout the year.
(or)
A schedule of events that begins with the announcement of a call for funding (grants), followed by application deadlines, review of submitted applications, grant awards, signing agreements with those approved for funding, and transferring money to their accounts. If funds are reallocated or a surplus remains after the first funding cycle, that cycle is repeated.

Grant Cycle

Outcome Objectives (Outcome Objectives)
This terminology describes the target (goal) or success indicators that are directly related to the change that will result from your proposed project. “Outcome” is the change itself—the answer to the question “What will be different in our society or in the lives of the people we work with as a result of our efforts (after the project is completed)?” An outcome objective differs from a process or short-term objective, which focuses on activities or carrying out what was planned.

One example of a short-term goal would be: "By the end of December 2005. year, we will conduct 60 literacy classes for 50 adults." A related but much stronger outcome goal—which focuses on change, rather than on what needs to be done to achieve that change—would be, "After 60 literacy classes have been held, 75% of adults will improve their literacy by at least two levels."
Objectives/Operational Objectives (Objectives)
As part of a project proposal, objectives are statements of expected results that specify who will do what, when, and how much will be done. Measurable objectives become the criteria used to assess the impact of the project on the target group and/or the organization's effectiveness.
Target Population/Target Group (Target Population; Target Group)
A specific population consisting of potential users of a project. It may include all or some of the potential users.
(or)
This is the group of people at whom project activities are directed. In other words, these are all the groups, institutions, individuals, etc. whom we want to reach in order to solve a problem and help beneficiaries. The target group should be clearly distinguished from those whom the project helps: the latter are those who benefit from the project, while the former are those at whom its activities are directed.
Net Income
The surplus of total revenues and earnings over total expenses and losses for a given accounting period.
See also: Balance Sheet
Members (Members)
People in a nonprofit organization who enjoy certain rights under its bylaws, regulations, and state law. These rights may include electing the nonprofit organization's board of directors.
Due Date (Due Date)
The date (and time) by which the project must reach the donor. This may be the date by which the donor must transfer the funds or by which the grant recipient must meet certain obligations.
Providing feedback
A process involving two-way communication between two parties, e.g. a trainer and training participants, with the aim of correcting or modifying activities and achieving better results.
How do you give feedback?
- Speaking on your own behalf about “how your behaviour affects me”
- specific (a particular situation, a particular time), not general
- descriptive, about me—not judging “you,” because that only leads to justifying oneself and leaves no room for change
- focused on behavior that can be changed
- take into account the needs of both the person giving feedback and the person receiving it
- At the right time—preferably immediately after, or while, the observed behavior is occurring
- Feedback is offered, not imposed
- Check whether your feedback was understood as you intended.
Direct Democracy
Direct participation by citizens in social affairs through free and organized activities.
Direct Beneficiaries (Direct Beneficiaries)
See: Grant recipient
Direct Costs (Direct Costs)
Costs directly related to implementing a project and usually classified into specific categories in a grant-approved budget. These include the following types of costs: personnel costs, various types of contributions, consultants, travel, equipment, various types of supplies and materials, publication costs, seminar organization costs, etc.
See also: Grant

Focus Group Discussion

Donation (Donation)

Donor (Donor, Grantor)

In-Kind Matching
A situation in which financial resources received from one donor are supplemented by non-monetary resources from other sources.
Matching Grant
A grant or gift approved on the condition that the approved amount be matched dollar-for-dollar or according to another specified formula; or a grant approved as a supplement to an incentive grant.
See also: Incentive Grant, Conditional Grant, Co-financing
Accounts Payable (Payables)
A debt or liability that must be paid or is owed for goods purchased or services provided. Until the bill is paid, the amount owed is called an “account payable.”
See: Balance Sheet, Liabilities
Long-Term Goal
Any goal that takes 1-5 years to achieve.
Long-term and short-term goals; Goals and sub-goals (Goals and Objectives)
This section of the written project proposal, usually titled “long-term and short-term objectives,” is one of the most important parts of the proposal and also one of the parts that is often misunderstood. These two terms are sometimes confused or used differently by organizations in different fields. In principle, the two terms refer to two different degrees of change, results, or impacts that will be achieved through the implementation of your project or program. The first represents the broader, more far-reaching purpose of your project or the services you provide—for example: “Our purpose (or goal) is to help abused women regain their dignity, psychological stability, and self-esteem.” The second term can loosely be called your targets or indicators of success. These results are specific, measurable, time-bound, and directly contribute to achieving the first goal. For example: “Within six months after the end of our project, 75% of the women who completed our training will retain or find a new job that pays at or above the republic’s average personal income.”
See also: Objectives / Operational Objectives
Impact
The extent to which a project or program has brought about long-term change.
Effectiveness
The extent to which a program or project has achieved the desired changes or attained its objectives through the implementation of project activities. Effectiveness can be measured in terms of both inputs (resources invested) and outputs.
See also: Input, Output
Organizational Effectiveness (Organizational Effectiveness)
An organization’s ability to fulfill its mission through sound management, good governance, and an ongoing commitment to achieving results.
Efficiency
The extent to which resources were used appropriately and activities completed on schedule in implementing a program or project.
External Evaluation
An evaluation conducted by a person outside the organization whose project or program is being evaluated.
Evaluation (Evaluation)
Evaluation determines whether the project’s goals (long-term and short-term) have been achieved—in other words, how successfully the project was implemented. It should be closely linked to these goals. Describe the evaluation methodology, e.g., methods of data collection, types of information to be collected, whether the evaluation will be carried out by someone within the organization (internal evaluation) or externally...
See also: Internal Evaluator, External Evaluation
Post-Grant Evaluation (Post-Grant Evaluation)
An assessment of the results achieved through the implementation of a grant-funded project, with an emphasis on whether the project achieved the desired (planned) objectives.
See also: Grant
Impact Evaluation (Impact Evaluation)
A type of outcome evaluation that focuses on the broader, long-term impact or results of program (project) activities.
Outcome Evaluation (Outcome Evaluation)
An evaluation used to identify the outcomes of a project (program). This type of evaluation provides the following information:
- the extent to which the problems and needs addressed by the project still exist;
- ways to mitigate adverse impacts and enhance the desired impact and
- some redesign of parts of the project that can be identified for the future.
  (or)
  An evaluation process that focuses more on measuring success in achieving a specific, measurable and significant change in society or in the lives of the people affected by the change, rather than merely listing inputs (resources invested) or reporting on what was done.
  See also: Impact Objectives
Evaluation Plan
A written document describing the overall approach or plan to be used to evaluate a project. It contains the following information: what will be done, how it will be done, who will do it, when it will be done, and why the evaluation is being conducted.
Facilitation
Planning and conducting a meeting.
Facilitator (Facilitator)
A person who acts as an impartial leader or meeting moderator.
Philanthropist
An individual involved in a voluntary action to advance a public interest, including voluntary service, voluntary associations, or voluntary contributions.
Philanthropy (Philanthropy)
- Voluntary activity undertaken to serve a public (general) interest;
- Love of humanity, usually expressed through efforts made for the benefit of humanity through personal involvement or by providing financial support for specific causes;
- Any effort to alleviate human suffering and hardship, improve quality of life, provide assistance or support, or preserve worthwhile values through giving gifts, providing services, or engaging in some other voluntary activity.

Grantee Financial Report (Grantee Financial Report)

Financial Management (Finance Management)

Focus Group

Foundation
An organization established with certain funds that generate income, which is then distributed through grants to other non-governmental organizations and, in some cases, individuals.
(or)
A civil society organization, usually established through an endowment, that awards grants to other civil society organizations. It may sometimes implement its own programs.
See also: Grant, Civil Society Organization
Funding Pledge
An indicative, often merely verbal, promise that funding for your project will be made available.
Lead Partner
A donor or agency that initiates or facilitates cooperation and partnership by developing a strategy, launching a program, monitoring donor coordination, managing implementation, providing initial funding, or providing the greatest support in resources.
See also: Donor Coordination, Seed Funding
Globalization
Refers to an expanded focus on (interrelated) issues concerning global society (political, economic, environmental, etc.).
Annual Report
A report prepared on a voluntary basis and issued by a foundation or nongovernmental organization, showing financial data and describing how funds were spent. The format of this document varies. It may be a simple typed sheet listing, item by item, how funds were spent or allocated, or a detailed publication containing all important information about the allocation or expenditure of those same funds.
Civil Society (Civil Society)
The concept of civil society can be viewed from two different perspectives:
- negative, this is the idea that the reach of the state should be limited and it should be prevented from controlling all social activities, penetrating every sphere of life, and absorbing all social initiative and talent;
- positive, that is, the idea that there are many independent centers of self-organization in society through which people can act together and solve their problems. These can serve as a channel for expressing citizens’ views and interests and putting pressure on the government, as well as a safeguard against attempts by the state to overstep its bounds.
  
  The idea of civil society indicates that democracy needs social associations of all kinds that are organized independently of the state. Only in this way can the power of the state be limited, public opinion (the views and interests of citizens) articulated from below rather than managed from above, and society enabled to have the confidence to resist arbitrary rule. The principle that such associations should not only be independent but also democratically organized internally embodies the idea that democracy at the state level will be only weakly rooted if the rest of society is governed autocratically. If people are taught authoritarianism in the family, school, and church, and have no experience of self-organization and self-determination in the workplace, neighborhood, and voluntary associations, they are unlikely to become active citizens or to feel any responsibility for the overall condition of their community.
Grant (Grant)
Refers to a sum of money given to support the work of an organization or, occasionally, individuals, usually as a result of a formal decision-making process involving a written or verbal presentation of the individual’s or organization’s work and a decision based on it. Grants differ from loans because they are awarded without any repayment obligation, but with a requirement to report on how they were spent and what was achieved with them.
A grant approved for program development; Program Development Grant; Program Funds; Project Grant (Program Development Grant; Program Funds; Project Grant)
Grants awarded for specific projects or programs, as distinct from general support grants.
(or)
Funds given to a nongovernmental organization to carry out a specific, clearly defined, and often short-term project or set of activities designed to meet a particular need or achieve a specific goal.
General Support Grant (General Support Grant)
Usually refers to money given to an organization without restrictions on how it will spend the money. This grant is given to strengthen the general purpose or work of an organization, rather than to support the implementation of a specific project or a particular purpose; this grant is also called an unrestricted grant.
Building Grant (Building Grant)
Grants for the construction, renovation, remodeling, or rehabilitation of assets.
Operating Support Grant (Operating Support Grant)
A grant that covers the cost of employee salaries and the administrative and other operating expenses of an organization or program.
Research Grants
A grant awarded to educational institutions or individuals to support a specific research project.
Pressure Groups
Interest or pressure groups are often defined as “organizations whose members act together to influence public policy in order to promote their shared (general) interests.” Defined in this way, they can be understood as a form of non-governmental (or possibly voluntary) organizations with a political advocacy purpose.

Within this diverse category, we can generally distinguish between two types:
- economic or professional associations (including trade unions) and
- public interest groups that act in the general interests of their members (the people they represent).
Clustering
Identifying similar characteristics and grouping cases with these characteristics.
Performance Indicators
An indicator used to determine the extent to which goals and results have been achieved.
Indicators
An observation or measurement assumed to be evidence of the qualities or characteristics of a phenomenon.
Indirect Benefit (Indirect Benefit)
Results achieved through the implementation of a particular program or project, but not intended as goals of that project or program.
Indirect Costs
An organization’s costs that cannot be directly linked to implementing a specific project or activity. Building, land and equipment maintenance, accounting services, utilities, and general administrative costs are usually considered indirect costs. Donors may or may not approve these costs, while some donors may set a maximum amount for them, expressed as a percentage of the total grant value.
Infrastructure Grant (Bricks and Mortar)
An informal term referring to grants for construction or building projects.
(or)
An informal term for capital funds mostly used to renovate buildings or facilities.
Seed or Startup Money
Financial resources approved to help a newly established organization or project in its initial phase. Sometimes seed funding is approved for a new organization or program to help them until a larger source of funding becomes available.
Seed Grant
A grant or assistance awarded to establish a new organization or implement a new project. These grants may cover salaries and other operating costs for the new project.
See also: Operating Costs
Seed Funding (Seed Funding)
Resources/funds for launching an initiative that would encourage additional contributions (matching contributions) from others.
(or)
This type of funding helps during the project’s establishment phase. It is usually provided for small projects in the early stages of development, before a final form or any plan for the project’s future expansion has been established. The idea is to help get a project started.
Input Indicator
Measurement of the amount of resources used for a specific planned activity.
Input
Resources used in a program or project.
Institutions (Institutions)
Organizations run by professionals to provide their expertise to people who need it, including schools, social institutions, libraries, state and local governments, hospitals, universities, etc.
Interest Groups
These groups, also known as advocacy groups, are groups of people who gather around a common goal/purpose. Environmental protection groups, human rights groups, groups working on social issues, etc. are interest groups.
Internal Analysis (Internal Analysis)
An assessment of an organization’s strengths, weaknesses, opportunities, and obstacles.
See also: SWOT Analysis
Internal Control
A process designed to ensure the objectivity of monitoring the achievement of various management objectives, such as the reliability of financial reports.
Internal Evaluator (Internal Evaluator)
One employee or an entire department that is part of the organization being evaluated.
Internal Monitoring
An active monitoring process that uses various data to provide information about operations needed by management and other decision-makers in an organization.
Interpersonal Skills (Interpersonal Skills)
The ability to communicate effectively verbally and nonverbally.
Interviews (Interviews)
Telephone or in-person conversations with an individual or group of people. Interviews usually offer the opportunity to examine and explore responses and obtain higher-quality answers, although they may contain less objective information. Under appropriate conditions (when trust and anonymity are ensured), interviews are a suitable means of collecting “tangible” information that people are usually unwilling to put in writing.
See also: (Focus Groups) Thematic Groups
Needs Assessment / Problem Description
An analysis that examines the needs of a specific group and presents the findings in writing, explaining those needs in greater detail. This analysis also identifies actions that need to be taken to meet these needs, with the aim of developing and implementing a project (program).
(or)
The part of a written project proposal that explains to the donor why there is a need to carry out your project. This section is also called the “problem description.”

The problem description should answer the following questions:
- Why is your project actually needed?
- What important need should be addressed?
- Whose need is it?
- Why is it important?
- What is causing this problem?
- What will happen if this problem is not solved?
- Who is doing what to address this problem (with what results, could we do better…), etc.
  
  A well-reasoned description of a problem must correspond to the donor’s purpose and objectives, describe the problem objectively (without dramatizing it), address a problem that can be solved, and include as much relevant information as possible (e.g., statistics, statements by experts (specialists),...).

Organizational Capacity Building

Developing the most important organizational skills and capacities, including leadership, management, finance and fundraising, program development, and evaluation work, all with the aim of strengthening organizational effectiveness and sustainability.
The process of helping (assisting) an individual or group to identify and address problems and gain the insight, knowledge, and experience they need to solve a problem and implement change.

Team Building (Team Building)

Are all of them developing a common goal and willing to advocate for it?
Are we making use of all the team members' abilities?
How are things with trust (communication) in the team?
How are we progressing as a group?
See also: Team.

Mission Statement

Task Force

Public Sector

Advocacy
Public advocacy is the act or process of supporting a particular cause or issue. A public advocacy campaign is a set of targeted actions aimed at supporting a particular cause or issue.

“We publicly advocate for a particular general cause or issue because we want to:
- build support for that cause or issue
- influence others to support it or
- try to influence or change the relevant legislation.”
  
  The International Planned Parenthood Federation (IPPF) Guide to Advocacy: "Advocacy means speaking up, drawing the community’s attention to an important issue, and directing decision-makers toward a solution. Advocacy means working with other people and organizations to bring about change." - CEDPA, Cairo, Beijing and Beyond: A Handbook on Advocacy for Women Leaders
  
  "Advocacy is defined as promoting a particular cause or influencing policy, funding flows, or other politically determined activities."
  
  Youth Advocates Advocacy 101:
  
  “Public advocacy is a process of action (not a one-off activity) aimed at achieving desirable changes in society so that power relations and the distribution of wealth become more democratic and equitable, and marginalized social groups are given space and a role in public decision-making. To begin with, public advocacy can be defined as turning knowledge into practice in order to achieve social change.”
  
  There are three activities that can together be considered public advocacy:
- Advocacy—speaking on one’s own behalf and on behalf of others
- Mobilization - encouraging others to speak about it together with you
- Empowerment—enabling others to see (understand) that they have the right to express themselves and to be heard by others.
  
  Advocacy involves three types of actors:
- BENEFICIARIES - people whose rights are threatened or denied, and on whose behalf we take action
- ADVOCATES—those whom beneficiaries turn to for help in exercising their rights
- TARGET GROUPS—those responsible for respecting and upholding beneficiaries’ rights (decision-makers).
Email Campaign (Mail Campaign)
A type of campaign that is commonly used on a wide scale and conducted by email, usually by sending one person several emails over a set period of time, with a specific message and content.

Organizational Capacity

(Capital) Gain/Loss (Equity)
In financial terms, this concept (Equity) is the difference between total assets on the one hand and total liabilities on the other.
Capital Funds (Capital Funds)
Funds provided for initial capital, facilities, construction, or equipment.
Capital Grant
A grant awarded for equipment or construction projects.
Capital Costs (Capital Costs)
Costs for initial or fixed assets, such as communications equipment, vehicles, travel, and initial consultations.
Coalition
A coalition is an alliance of several organizations, groups, and/or individuals who want to address a particular problem in the same way. Within coalitions, each member retains its autonomy of action.
Collaboration
Exchanging information, modifying activities, sharing resources, and building another party’s capacity for mutual benefit and to achieve the same goal.
Full Proposal
A complete written “plan” for a project or idea that you are proposing for funding. A “complete written project proposal” differs from a “project concept proposal” only in the level of detail of the information it contains; their basic components are the same. Donors’ requirements vary greatly in terms of the length, format, and content of a complete project proposal; be sure to check each donor’s guidelines. However, it is noticeable that these formats are becoming standardized on the model of the European Commission format. A complete project proposal contains the following items (standard format for a written project proposal):
- Cover Letter (Cover letter; Cover Sheet)
- Project Summary (Summary)
- Introduction (Introduction; Organization details)
- Problem Statement; Needs Assessment
- Project Objective(s) (Long-term objective; Aim; Purpose; Overall goal; Wide objective, Goals)
- Sub-objectives/Operational Objectives (Objectives; Operational objectives; Narrow objectives; Short-term objectives)
- Activities (Activities; Methods)
- Evaluation (Evaluation)
- Budget
- Past and Future Funding
- Appendices/Attachments
  
  See also: Cover letter, Needs assessment, Long- and short-term goals, Evaluation, Budget, Supporting materials, Guidelines, Project proposal concept
Letter Proposal (Letter Proposal)
Unlike an inquiry, a project proposal concept contains all the information a potential donor needs to decide whether to fund your project. A project proposal concept differs from a full project proposal only in the level of detail it contains; its basic components are the same. Donors have different requirements regarding the length, format, and content of this letter. Carefully check the instructions the donor provides about how this letter should look. Most often, the project proposal concept is sent together with supporting documentation.
See also: Supporting documentation, Guidelines

Conflict of Interest

Consultant (Consultant)

Donor Coordination

Grant Beneficiary (Beneficiary)

Leveraging a Seed Grant

Short-Term Goal

Qualitative Evaluation

Quantitative Evaluation (Quantitative Evaluation)
A type of evaluation involving various forms of aggregation and analysis of data based on statistical methods.
See also: Evaluation
Leadership
The strength within an institution, agency, or organization that motivates others to work or contribute.
Likert Scale (Likert-Scale)
An evaluation technique most commonly used as a tool in various kinds of research to measure someone’s opinion or attitude.

E.g.:

C. Do you find this glossary easy to use? Please circle one of the answers provided:
1.Very easy
2.Simple
3.A little complicated
4.Very complicated
5.No opinion
Lobbying
Lobbying is a series of actions aimed at influencing someone. Decision-makers are the primary target group for lobbying actions.
Thematic Areas: Advocacy
Lobbyists
A group of people or individual citizens who try to influence the adoption or rejection of legislation. Originally, the term referred to people who frequently visited the halls (lobbies of an assembly; lobbies) or corridors of legislative departments to talk to the people who draft laws.
Master Plan Study
An exceptionally detailed and complex study of fundraising advice that covers many aspects of an institution’s work beyond fundraising, such as its mission, administration, financial management, and governance.
Mediator (Mediator)
A person who works with parties in conflict to help them reach a mutually acceptable solution. A mediator actively participates in the discussion, but, unlike an arbitrator, does not impose a solution on those in conflict. He or she seeks to actively influence them to find a solution acceptable to everyone.
Knowledge Management (Knowledge Management)
The process by which an organization generates value from its intellectual and knowledge-based assets. This typically involves sharing information with employees, organizational units, and other organizations in order to achieve better performance (best practices).
Mentor
An experienced professional who helps a newer or less experienced person develop professionally.
Mentoring
Through becoming acquainted with the accumulated knowledge gained through practice, which is usually passed on by a senior manager to a person being trained within the same organization.
Methodology
The means or logical procedure by which what is planned in a project (or program) is implemented.
Microcredit (Microcredit)
Small loans granted to individuals so they can earn or increase their income, with interest that is effectively the cost of the loan.
Mission (Mission)
A statement of an organization’s general purpose. An organization’s mission is directly related to its vision. It is a type of statement that sets out the organization’s purpose and values while also explaining how they will be put into practice. It should be included in the organization’s written documents (bylaws) and be known to all employees (for the same reasons given above).
A mission statement should be inspiring and challenging. Although we create it to be ambitious, a mission should also be realistic. For example, your mission cannot be to eliminate unemployment in the country within five years, simply because that is not possible.
Moderator (Moderator)
A person who leads a group discussion; often also called a facilitator.
Monitoring (Monitoring)
Monitoring can simply be understood as an ongoing, systematic activity that collects and provides information specifically to measure and improve a project’s effectiveness; it can also be used to ensure accountability at all project levels, especially regarding finances, or when management makes decisions about staffing and institutional effectiveness.
Grant Monitoring
Ongoing tracking of the implementation of project activities funded by a donor, to determine whether the grant conditions are being met and whether the project is likely to achieve the purpose for which the grant was approved.
Media Monitoring (Media Monitoring)
A task in which individuals or organizations carefully and critically monitor how various (news) media report, with the aim of drawing media attention more effectively. Media monitoring requires individuals or organizations to develop a critical attitude as consumers of various types of media.
Network
Individuals or organizations that share information, ideas, resources, or goals in order to achieve an individual or group objective.
Cost Reimbursement
The grant recipient provides proof (usually a receipt) for each expense approved under a particular grant, and the donor reimburses the full amount for which proof is provided in this way (unless otherwise specified in the agreement).
Lessons Learned (Lessons Learned)
The process of using evaluation to describe what happened and why, and then applying what has been learned to avoid repeating the same mistakes.
See also: Positive Experiences, Evaluation, Knowledge Management, Learning Organization.
In-kind Donation
Non-cash donations such as equipment, work materials, use of office space, various kinds of goods, business services, staff time, and similar contributions.
In-Kind Costs
Non-monetary contributions in the form of equipment, work materials, space, staff time, etc., provided by the grant recipient. The value of this in-kind contribution may be limited by the donor.
Unsolicited Proposals
Donors may allow organizations to submit project proposals that do not fall within the donor’s list of priorities or program areas.
Non-Profit Organization
This organization is synonymous with a nongovernmental organization. A nonprofit organization is typically governed by a voluntary governing board (under our law, a nongovernmental organization must have a governing board), and its work is not aimed at generating profit. These organizations belong to the third sector.
See also: Third Sector.
Nonprofit Sector
This sector comprises non-governmental organizations that address issues of public interest without seeking to make a profit.
See also: Local Community Organizations
Non-Governmental Organization (NGO) (Non-Governmental Organization(NGO))
A type of civil society organization that is nonprofit, nonpolitical, and serves the public interest or the interests of a particular group. This term is usually used for civil society organizations that are formally registered.
(or)
A nongovernmental organization is an organization freely and legally (in accordance with a legal system that respects the highest standards of human rights and freedoms) formed, organized, and operated through citizens’ autonomous initiative on a programmatic platform aimed at improving the public good, and which is beyond the influence and control of state and parastatal authorities.
(or)
A United Nations term for a nonprofit organization that is not wholly funded or controlled by a government and promotes human welfare on a nonprofit basis. When it exists in only one country, it is considered a national NGO; when it exists in several countries in a region, it is considered a regional NGO. The organization should have legally established bylaws, a clear purpose, and visible activities, with a governing body authorized to speak on behalf of its members. It may or may not be affiliated with an international organization.
See also: Civil Society Organization, Nonprofit Organization, Voluntary Organization
Training
Educating staff to become professionals and experts in a particular field through specialized training and gaining experience.
Public Relations (PR)
A strategic process focused on gaining and managing publicity.
Sustainable Development
A new paradigm emphasizing the necessity for development to be “sustainable.” This means that development should improve people’s lives in a consistent way, rather than having a destructive impact on the environment. Democratization is also one of the components of sustainable development.
Online Fundraising
A method of using the Internet to find and raise financial resources.
Operating Foundation
A foundation that runs its own programs and spends most of its income on those programs.
Operating Support
Funds provided to cover an organization’s everyday, ongoing expenses, including employee salaries, water, electricity, office supplies, etc.
See also: General support grant
Operating Funds
Funds used to cover employee, administrative, and other expenses for an existing program or project.
Operating Budget
A budget related to an organization’s income-producing activities.
Operational Indicator
Indicators that show how resources are used for a particular project or program and whether activities are carried out in accordance with the work plan.
See also: Work Planning.
Operating Plan
A short-term, detailed plan that usually includes precise specifications of objectives and planned activities.
Operating, recurrent, running costs (Operating/Recurrent/Running Costs)
An organization’s or project’s ongoing annual or monthly expenses, such as salaries, water and electricity (utilities), supplies, communications, transportation, maintenance, and repairs.

(or)

Costs without which an organization could not function; costs related to internal or administrative operations rather than to a particular program (project) or service delivery.
Job Description
A document containing the job title, the responsibilities of the position (what the person is expected to do), and the skills and qualifications required of the employee in that position.
Overheads
Administrative costs of implementing a project or program.
Learning Organization
An organization that seeks meaningful solutions and then adopts them so they can continue to develop, grow, and remain successful. Learning organizations draw on ideas from multiple sources and involve various people in solving problems, sharing information, and celebrating success.
See also: Positive experiences, Knowledge management, Lessons learned
Grassroots Organization (GRO)
A term used to describe an organization or initiative that operates within a local community, very close to its stakeholders, or with groups of people who are harder to reach. These organizations are usually small.
See also: Nongovernmental Organizations, Community-Based Organizations, Stakeholders
Membership Organization (Membership Organization)
A civil society organization (CSO) or nongovernmental organization formed by members who elect a governing board and participate in shaping the organization’s policy, planning, and work. These organizations are sometimes called “participatory” or grassroots organizations.
Civil Society Organizations (CSO)
Any association or organization formed voluntarily by citizens. These organizations may be small or large, officially registered or not, and may represent the interests of a particular group of people or of a wider community.
Community-Based Organizations
Organizations or initiatives operating within a local community, close to the people concerned. These organizations usually emerge through schools, churches, ethnic groups, sports, or cultural activities.
See: Nongovernmental organizations
Organizational Culture (Organizational Culture)
A set of written and unwritten rules that determine and shape the work of an organization.
Organizational Development (Organizational Development)
The knowledge and skills that enable governing bodies and employees to manage a nongovernmental organization efficiently and effectively. This includes resource development, financial management, strategic planning, bringing new people into the organization’s work, and improving communications.
Endowment (Endowment)
Currently restricted net worth/net assets, whose principal is protected and whose income may be spent only with the approval of either the donor or an organization’s board of directors.
(or)
Funds approved on the condition that the principal is not spent, but invested to generate a source of income for a nonprofit organization.
(or)
Money donated to provide a continuous income to support or sustain an organization. An endowment may be general or earmarked for a specific project.
Core Funding (Core Funding)
Funding required for an organization’s basic operations, including full-time staff salaries, office rent, equipment, communication costs, and the direct costs of day-to-day operations. Requests for this type of funding are most often listed separately in the budget from other project costs.
Open Society
The idea of an open society is based on the recognition that people act on the basis of imperfect knowledge and that no one possesses absolute truth. In practice, an open society is characterized by the rule of law, respect for human rights, minorities, and minority opinions; the distribution of power and a market economy. An open society is a way of describing the positive aspects of democracy.
Output Indicator (Output Indicator)
A measure showing the specific outputs or achievements produced through the activities of an organization or individual employee during a given period of time.
Output/Direct Product (Output)
Direct measurement of the types and quantities of goods and services produced (provided) during the implementation of a project or program.
Parallel Funding (Parallel Funding)
Partners agree on a common goal but decide to manage and allocate their resources separately, using their own funding, administrative, and management structures.
Matching (Matching)
A promise or commitment to approve funding or an in-kind contribution in order to encourage other donors to commit to approving funding or to increase the amount of funding they have already approved.
See also: In-kind donation
Participatory Evaluation (Participatory Evaluation)
Involving stakeholders in the evaluation process. Obtaining input and/or information from stakeholders in an evaluation process contributes to the quality of the data collected.
See also: Evaluation
Partnership Funding
A grant or funding program in which different “partners” provide funds. In some cases, this may refer to joint funding by a government and other foundations. It may also refer to partners providing in-kind resources.
See also: Joint Funding
Partnership (Partnership)
Individuals or organizations working toward a common goal, with shared interests and responsibility for achieving results.
Liabilities (Liabilities)
Obligations relating to owned assets, excluding capital gains or losses. For a foundation, liabilities are unpaid payments for grants that have been approved but not yet paid, or remaining grant payments due over a period of several years.
See also: Income Statement, (Capital) Gain/Loss

(or)

Liabilities are an organization’s debts, or what it owes to others. For example:
- Goods and services that have been acquired but not yet paid for, e.g. a computer that you will pay for within six months; electrical work completed in your office for which you have not yet received an invoice,
- Salaries payable to staff for the previous month during the first week of the current month, e.g., salaries for May, which are usually paid 1. June,
- Payroll taxes and social security contributions for employees that have been withheld from their pay but not yet paid to the government.

Petition (Petition)

Pilot Project (Pilot (Project))

Project Proposal (Proposal)
A written application, often accompanied by supporting documents, submitted to a donor (foundation) to obtain approval for a grant. Donors often have their own application forms that they require applicants to complete; others request a written project proposal prepared in a standard format. Some donors prefer to be contacted first with a preliminary inquiry before a formal project proposal is submitted. In any case, the donor’s published guidelines should be consulted.
See also: Guidelines/Instructions, Full Project Proposal, Supporting Documentation, Inquiry
Letter of Intent
A donor’s letter or brief statement expressing their intention to approve a specific grant.
(or)
This letter contains a donor’s statement that they will approve a specific amount of funding for a project, provided certain conditions are met. It enables the funding applicant to seek funds from other sources without the donor being firmly obligated to approve funding for the project.
Letter of Commitment
Briefly outlines obligations related to attending meetings, providing financial support, fundraising, attending certain events, deadlines, participation in various committees, etc.
Query Letter (Query Letter)
A brief letter containing information about an organization’s activities and a request for funding. Such letters are sent to potential donors to find out whether they are interested in receiving a complete project proposal or an application form. Many donors want you to contact them this way before you send them a complete project proposal.
See: Inquiry
Planning (Planning)
Setting objectives and identifying methods for achieving them.
See also: Internal control
Work Planning (Work Planning)
The process by which an organization determines which activities will be carried out, which organizational unit or employee will carry them out, what resources will be needed, and the timeframe within which the activities must be completed. Work planning usually covers a period of one year or less.
Kickoff
The formal, public launch of a campaign or program development, usually by organizing a dinner to which everyone who might be involved in the matter is invited; the amount of funding currently available or expected to be received for this purpose is usually announced at that time.
Seed grant (Leverage)
One approach used by foundations to award grants. A seed grant is a small sum awarded to an organization specifically to attract funding from other donors or to provide the organization with the skills (tools) it needs to raise additional funds.
Cost Sharing (Cost Sharing)
A grant awarded to supplement funds secured from another donor.
See also: Challenge Grant, Supplementary Grant
Institutional Support
Grants to educational institutions or organizations, awarded to support scholarship programs, mostly for full-time students; the donor organization then distributes the funds received in this way to individuals through its programs.
Challenge Grant
A grant awarded only if the organization receiving the funds is able to raise additional funds from other sources. This type of grant is often used to encourage contributions from other donors.
Subcontract (Subcontract)
Funding received by an organization that was initially awarded a grant, to cover costs related to carrying out part of a project. Usually, there is no need to submit a project proposal for the funding to be approved under contract, whereas a budget is most often required.
Mediation (Mediation)
One method of resolving conflicts, conducted by a mediator who works with the parties in conflict to help them improve communication and analyze the situation that caused the conflict. In this way, the people in conflict can identify and choose a solution to the problem themselves, one that meets the interests or needs of all parties. Unlike arbitration, in which an arbitrator hears both sides’ arguments and issues a legally binding resolution for those in conflict, a mediator simply helps them reach a solution themselves.
Best Practices (Best Practices)
Successful innovations or techniques used by well-performing organizations. A “best practice” may be an entire program or a single idea.
Prejudice (Prejudice)
A previously formed positive or negative attitude toward a person or group, based on a process of social comparison in which one’s own group is viewed as the point of comparison.
Pre-Application (Pre-Application)
A preliminary decision-making process used by donors to identify projects that may be funded. Although a preliminary application is shorter than a complete project proposal, it generally must follow the format required by the donor.
Preliminary Project Proposal (Preliminary Proposal)
A project presented in brief, used to find out whether the project is of interest to the donor we are approaching.
See also: Inquiry
Fundraising (Fundraising)
The process of securing additional funds for an organization’s operations.
Grassroots Fundraising
Efforts to raise money from individuals or groups at the local level for a broader purpose. Usually, the people who use the organization’s services (directly or indirectly) are the ones who provide the funds. Community fundraising activities include membership-fee drives, lotteries, and many other activities.
Personnel Manual
A document containing an organization’s personnel policies and administrative procedures, including a description of its organizational structure and the duties (responsibilities) of key positions.
Private sector (Private Sector)
Also known as the for-profit sector. Organizations or firms that provide services or engage in production and operate according to market principles with the aim of making a profit for their owners and stakeholders.
Pro bono
An individual’s personal contribution of time, dedication, expertise, and knowledge to an activity without compensation, except for reimbursement of direct costs incurred in carrying out the activity, such as travel or communication expenses.
(or)
Providing products or services at low prices or free of charge. Also known as pro bono publico. Pro forma
A Latin term meaning “as a matter of form.” Pro forma refers to a projected, proposed, or hypothetical set of figures for a project, usually a budget.
Program (Program)
A group of related projects or services aimed at achieving (a) specific objective(s), e.g.:
- Country-level program
- Subprogram (thematic, geographic)
- Program/Project Officer (Program /Project Officer)
  
  A position in an organization that involves performing the following duties and responsibilities: responsibility for overall program administration and project monitoring, providing technical assistance, and ensuring that the project is carried out in accordance with the signed grant agreement or contract.
Project (Project)
A planned undertaking designed to achieve specific project results/outputs within a given budget and over a specified period of time.
Project proposal budget (Project Proposal Budget)
Describes and estimates the expected income from funding sources as well as the expenses the organization will incur in order to achieve the project’s objectives. If you have planned all project components well, it should not be difficult to translate them into costs in the cost breakdown, i.e. the budget.
See also: Budget
Project Period (Project Period)
The period approved by the donor that is needed to complete the project. This period may be shorter than a year or may span several years.
Leverage Ratio (Leveraging ratio)
The ratio between funds awarded through a grant and funds or in-kind contributions from other sources. For example, a matching grant ratio of 1:1 means that for every euro awarded as a grant for a particular project, the grant recipient (the one awarded the grant) will secure one euro from other sources.
See also: Supplementary Grant
Appendices/Attachments (Appendices/Attachments)
Donors usually ask you to submit some additional documentation with a concept project proposal or a complete project proposal. Requirements for this documentation vary from donor to donor, so you should carefully read the guidelines provided by the donor when submitting a project (these usually explain exactly what additional or supporting documentation is required).

The supporting materials most commonly requested by donors include:
- Recommendations, guarantee letters, letters of support
- A list of members of the board of directors and/or employees, with their positions in the organization
- Qualifications of key personnel (a CV/resume is most often requested)
- Operating budget and project budget
- Last annual report
- A statement of the organization’s mission and/or what the organization has achieved recently
- Latest audit report
- A list of the organization’s current donors
- Strategic plan
- Any additional information that may be useful in the decision-making process (newspaper clippings, the organization’s information brochures, statistical reports, copies of relevant documents, such as registration certificates,…)
  
  IN BRIEF: Anything that further enhances the organization’s credibility.

Cover Sheet; Cover Letter

Cash flow (Cash Flow)

Publication (Publication)

Accounting (Accountancy)

Working group (Working Group)

Leadership Development

Regional Associations (Regional Associations)
Organizations that provide services to similar types of organizations in a particular region. Regional organizations usually provide services such as technical assistance, professional development, and networking.
Resources (Resources)
The resources available to us when we carry out planned activities, including people, objects, and money.
Audit (Financial Audit)
An examination of an organization’s financial documents by an outside expert. After reviewing the documents, the expert gives an opinion on compliance with generally accepted accounting principles. Audits are generally conducted at the end of the fiscal year. Some grant programs require an audit of grant funds at the end of the project for which the funds were received.
Outcomes (Outcomes)
A positive or negative change that occurs as a result of carrying out a project or program. Results measure the effect on direct beneficiaries—individuals or groups who have been directly or indirectly affected—as well as on the wider community.
RFP/RFA
An English abbreviation for Request for Proposals or Request for Applications
Interest-Based Problem Solving
Defines problems from the perspective of interests (not positions) and works to reconcile different interests in order to reach a solution that satisfies all participants.
Gender (Gender)
Refers to the socially and culturally constructed roles performed by men and women (as opposed to biological differences).
Sector
A sector is a particular part of something, in this case, society. Society is usually divided into three sectors: public (government), business, and nonprofit (or voluntary).
See also: Third Sector, Volunteer Sector
SGA
The English abbreviation for Solicitation for Grant Applications.
See also: Request for Project Proposal
Outside Evaluator
An evaluator who is not a member of the organization being evaluated. This evaluator is also called a third-party evaluator.
Sponsorship (Sponsorship)
Sponsorship is a contribution toward a specific activity that involves a clearly defined service in return for the sponsor, most often advertising or publicity.
Strategic Partner (Strategic Partner)
Minority Group Status
Refers to vulnerable, powerless, and/or oppressed segments of society, which are singled out for unfair treatment or discrimination by the dominant segments of that society.
Organization Bylaws (Bylaw)
A document adopted at the Founding Assembly of a nongovernmental organization. Under our Law on Associations and Foundations of BiH, the bylaws must contain the following mandatory elements:
- the association’s name, abbreviated name if any, and address;
- The objectives of the association;
- Procedure for admitting and excluding members;
- The governing bodies of the association, how they are elected, their powers, quorum and voting rules, term lengths, the person authorized to convene the assembly, and the conditions and procedure for dissolution or cessation of operations;
- Rules for acquiring, using, and distributing the association’s funds, as well as the body authorized to oversee the use of the funds,
- Transparency of operations;
- The procedure for amending the statute, and the authority and procedure for adopting other general acts;
- Description of the form and content of the seal;
- Advocacy by associations;
- The conditions and procedure for merging, splitting, transforming, or dissolving an association, including any special quorum or rules for achieving a qualified majority in voting;
- The procedure for disposing of remaining property or other assets in the event that an association is dissolved or ceases operations.

Stereotypes (Stereotyping)

Learning Styles

Implementation strategy (Implementation Strategy)

Strategies

Organization Strategic Goals (Strategic Goals)

indicate a clear direction;
realistic;
focus on results.
See also: Internal analysis (SWOT), Strategic plan

Strategic Partner (Strategic Partner)
A company or organization that works in the same direction as another organization or company, with an aim that benefits both organizations.

Strategic planning (Strategic Planning)

why the organization exists,
what it does;
where it should go;
how it will get there.

(or)

A complex, ongoing, future-focused process of change within an organization, based on trends and analysis of internal and external data. Strategic planning aims to change the way an organization thinks and operates by creating the conditions for an organization that learns.

(or)

Strategic planning is a systematic process through which an organization aligns and builds on the strengths of its key beneficiaries in line with priorities that are essential to its mission and interact with the environment in which the organization operates.

Organizational Structure (Organizational Structure)
A formal system of relationships among an organization’s employees that shows reporting obligations between different management and staff positions. This structure is often presented in the form of a diagram or table.
Feasibility Study
An objective review of an organization’s fundraising potential that measures the strength of its case and the availability of leaders, workers, and prospective donors. The written report includes the study’s findings and recommendations and (when the goal is achievable) a campaign plan, schedule, and budget. The study is usually conducted by a fundraising counsel.
Case study (Case Study)
One of the techniques used to make use of existing information. It can serve a dual purpose: providing detailed information about a particular group, unit, or organization, or serving as a learning experience for a group of people analyzing the case under study.
(or)
A means of obtaining essential information about something based on the example of an individual or another case. A case study may be one person’s account of their experience with a particular issue. Although it may indicate that this participant is a typical representative of something, a case study does not seek to represent the exact (real) experience of every participant.
Summative Evaluation (Summative Evaluation)
Refers to methods for assessing the results or outcomes of a project (or program) to determine the extent to which it has met its planned objectives. This type of evaluation also assesses the extent to which the project’s achievements are actually the result of the activities carried out or the outputs used. This may require the use of control groups or other statistical analyses to measure the correlation between different variables.
SWOT Analysis
An analysis of an organization’s strengths, weaknesses, opportunities, and obstacles. This analysis should answer the following questions:
- What are the organization’s internal strengths? (What do we do and have well?);
- What are the organization’s internal weaknesses (“What can we improve?”);
- What external opportunities to fulfill the mission are available to the organization? (What changes are taking place in the environment that could help us better achieve our mission?)”
- What external obstacles could hinder the fulfillment of the mission? (What changes in the environment must we guard against or prepare for so that we can do our work better?)
  See also: Internal analysis

Tactics (Tactics)

Technical assistance (Technical Assistance)
A grant or in-kind contribution to help the management of a nonprofit organization operate more effectively. Accounting services, financial planning, fundraising, and legal assistance are common types of technical assistance. This assistance may be provided directly by employees of the foundation or organization, or given in the form of a grant to pay for these services from outside consultants.
(or)
Professional or management advice and training provided by a local or external expert.
See also: Grant, In-Kind Donation
Think Tank Organizations (Think Tank)
Organizations of groups of experts who provide multidisciplinary research and analysis.
Team (Team)
A group of two or more people who, when they work together, produce better results than when they work separately as individuals. Members are accountable to one another and to the organization. When they work effectively, their accountability, productivity, and morale increase.
See also: Team building
Transparency
Sharing information and acting openly. Transparency enables interested parties to access information that can be crucial in exposing abuses and defending their interests. A transparent system has clear procedures for making decisions in the public interest and open channels of communication between interested parties and public officials, and allows access to a wide range of information.
Third Sector (Third Sector)
The term Third Sector is a modern substitute for “voluntary sector.” It usually refers to all organizations that do not belong to the business (companies) or public (government) sector. It may include trade unions, churches, various clubs, associations, charitable organizations, self-help groups, pressure groups, foundations,…
See also: Sector, Volunteer Sector
(or)
The public, nonprofit sector. The first two sectors are government and the business sector (companies).
Pooling Funds (Pooling Funds)
A situation in which partners contribute equal or equivalent resources to a particular project or program.
Grant Agreement
An agreement concluded between a donor and a grant recipient. It is usually based on an application submitted by the grant applicant (recipient). A grant agreement obliges the grant recipient to carry out certain activities within a specified period of time, for a specified sum of money. A grant agreement usually sets out, or contains, rules governing how the grant funds may be spent. It is important to note that a grant agreement may contain more restrictive conditions than those proposed by the recipient or stipulated by law. A grant agreement may also award less funding than was originally requested.
See also: Grant
Inquiry (Letter of Inquiry)
A brief letter outlining the project and the amount requested. This letter is sent to a donor to find out whether they are interested in the project and would like to receive a complete project proposal. Usually, unless the donor requests otherwise, this letter should be no more than one page long.
It should contain:
a)    a few sentences about your organization;
b)   a very brief description of the project;
c)    the exact amount of funding you are requesting;
d)   an explanation of why you believe this project is of interest to the donor and aligns with their priorities.

Sometimes a donor will award funds based solely on this letter. However, it is much more likely that the donor will ask you to send a complete project proposal if they find your idea interesting. Many donors prefer to be contacted this way before you send them a complete project proposal.
See: Preliminary Project Proposal, Project Proposal
Steering Committee
In fundraising, this refers to an executive committee made up of senior members of the organization’s leadership, who are responsible for carrying out the fundraising campaign.
Human Resource Management (Human Resource Management)
Refers to the organization’s relationship with volunteers, board members, and employees, and how much it invests in their development.
Board of Directors (Board of Directors; Board of Trustees)
The governing body of an organization, which oversees the implementation of its policies and procedures, helps raise funds, and is responsible for its operations.
(or)
A group of volunteers responsible for managing and overseeing the implementation of an organization’s policies and operations, its committees, and its employees. This board carries out the organization’s mission.
Guidelines (Guidelines)
Contains information provided by the donor about its goals, priorities, criteria, and grant application procedure. You should always request and follow these guidelines when approaching a specific donor.
Conditional grant (Conditional Grant)
A conditional grant includes a condition under which the donor requires secured contributions from other funding sources before approving its grant (which is only part of the total funding needed to carry out a project). The applicant may use evidence of this conditional offer to seek funding from other sources.
See also: Challenge Grant, Supplementary Grant
Virtual Foundation (Virtual Foundation)
Refers to the shift from awarding grants by mail and in-person meetings to awarding grants by email and online transfers. Such a foundation may exist only on the internet and may transfer money from philanthropists to organizations around the world.
Multiyear / Continuing Support
May refer to:
1) grants that are extended for more than one year, or
2) the possibility of reapplying to the same donor for additional funds in subsequent budget periods.
Whether this kind of multiyear, continuing support will be provided depends on how successfully the organization performs during the first approved grant.
Organization’s vision (Vision)
It contains the reasons for and purpose of an organization's existence, as well as the ideal state the organization intends to achieve. A vision is a statement of what the organization wants to accomplish in the distant future.
(or)
An organisation's vision defines what it intends to achieve. Identifying in the vision what needs to be done provides a basis for planning, as well as a reference point for evaluating the organisation's effectiveness. Without a public vision, it is impossible to set priorities and/or define the responsibilities of each employee. A vision (or the lack of one) also affects the level of engagement at work. People like to know not only what is expected of them, but, above all, why they are doing it (the role of a vision has a major impact when hiring someone new and integrating them into an existing team).
Volunteer
A person who donates or gives their time and abilities to provide services to other people or to the community at large.
Voluntary organization (Voluntary Organization)
An organization or association is considered voluntary if it engages volunteers on a regular or occasional basis in its operations or governance. The term is also used more broadly for organizations that have no volunteers, as long as they work to benefit people outside the organization. The literature identifies five main characteristics of voluntary organizations:
1.    exist independently of the state;
2.    have their own governing body, represented by a volunteer (unpaid members) management board;
3.    engage in philanthropic activities and bring together people whose membership in the organization is neither inherited nor compulsory;
4.    provide benefits to others who are not directly involved in the organization;
5.    engage in nonprofit activities.
Voluntary sector (Voluntary Sector)
The volunteer sector consists of organizations with their own governing bodies, which work for the benefit of the wider community and generate social capital. The volunteer sector is largely based on people who are engaged as volunteers. In addition, this sector is independent of formal government structures as well as the for-profit sector.
See also: Sector, Third sector

Voluntary/By choice (Voluntarily)
Voluntarily; at one’s own discretion; at one’s own risk; by one’s own choice; as one wishes.
Volunteering (Voluntarism)
Volunteering is an unpaid, conscious, free and voluntary activity for the benefit of others.
Activity schedule (Timeline)
A specific period during which activities must be carried out, and the chronological sequence of these activities.
Timetable/Schedule (Timetable)
Managing the timetable for, for example, carrying out project activities; a calendar of planned activities, with specific dates for completing particular activities.
Tasks
Activities broken down into specific tasks and responsibilities.
Request for Proposal
The abbreviation “RFP” is often used for this term in English. It refers to a public announcement issued by a donor to inform non-governmental organizations that it will fund projects addressing specific topics or program areas. A Request for Proposals (RFP) usually contains complete information about the types of services or programs the donor will consider; what the project proposal should contain; information about deadlines; information about how submitted project proposals will be reviewed and evaluated; as well as other guidelines and instructions to help applicants submit a technically sound and competitive project proposal.
(or)
When the government announces a new contract or grant programme, it sends “RFPs” to agencies that may qualify to participate. An “RFP” sets out the project specifications and application procedures. While some foundations occasionally use “RFPs” for specific areas, most prefer to consider proposals initiated by applicants.
(or)
A public announcement by a donor that it is seeking applications. It can also be used by grant recipients (non-governmental organizations) to hire professional services. The term Request for Grant Applications (abbreviated SGA) is also sometimes used for this.
Stakeholders/Participants (Stakeholders)
Individuals or groups interested in a particular issue. Those who can influence change, or who are or may be affected by the desired change.
Joint Funding (Joint Funding)
A project funded by more than one donor, each of whom provides funding for specific parts of the project.
See also: Incentive Grant, Supplemental Grant, Matching Funds
Meeting minutes (Meeting Minutes)
A written record of events at a meeting, with notes on who attended, the topics discussed and the meeting’s conclusions.
Jargon (Jargon)
The language used within a specific group of people.

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