Blue Phone - counselling line for children
The Blue Phone is a place you can turn to when you have a problem, are not feeling well, or need to talk about how you feel and what is bothering you. The people who answer will listen and try to work through the problem with you, advise you on how to handle a particular situation, or direct you to someone you can contact. The line is primarily intended for children who
Blue Phone is a place you can turn to when you have a problem, when you’re not feeling well, or when you need to talk about how you feel and what’s troubling you. The people who answer will listen to you and try to solve the problem together with you, advise you on how to handle a particular situation, or direct you to someone you can contact.
The line is primarily intended for children who feel that someone around them is abusing them in any way (hitting them, insulting them, calling them derogatory names, approaching them in a sexually inappropriate way, etc.) or neglecting them, and for those who know or have seen a child being abused or neglected. In addition to violence-related issues, the line is open to children with any problems they have no one to talk to about or ask for support and help.
Anonymous
Blue Phone is anonymous The line, which means you don’t have to give your name, the city you live in or any other personal information, so you can feel free to talk about whatever you want and know that it will stay between you and the person who answered your call.
You can use the Blue Phone to report violence against yourself or another child without revealing who made the report, thereby remaining anonymous.
Free
The line is free for everyone calling from the m:tel network, both landline and mobile. Our aim is to make the line free for all operators. Until we can do that, if you can’t call us, you can email us.
Email counselling
You can also contact the Blue Phone via emailIf it is easier for you to write about what is happening to you and how you feel, you can send an email and receive a reply within 24 hours.
The line is open every weekday from 9 to 17.
WHEN SHOULD YOU CALL THE BLUE PHONE?
You can call the Blue Phone if you find yourself in any situation where you are having difficulty finding a solution on your own, if you need advice or information about any concern, question or problem, or if you want to share an experience that made you uncomfortable and don’t know whom to turn to.
IF YOU’RE HAVING PROBLEMS AT SCHOOL...
- If someone insults you or calls you derogatory names
- If someone hits or beats you
- If someone takes your belongings without your permission
- If someone threatens or intimidates you
- If someone touches you on intimate parts of your body or asks you to touch someone else on their intimate parts
- If someone makes you do something against your will (hurt someone, consume alcohol or drugs, lie, steal, take part in destructive activities, insult someone, etc.)
- And any other situation involving your peers or adults at school that makes you feel bad, confuses you, or leaves you unsure how to react
IF YOU ARE HAVING FAMILY PROBLEMS...
- If a family member insults you or calls you derogatory names
- If a family member hits or beats you
- If someone in your family hits another family member and you witness it or hear it happening
- If a family member touches or does something to another family member against their will, and you witness it
- If someone locks you in a room
- If someone leaves you at home and that scares you
- If they do not let you eat and/or drink water for an extended period of time
- If someone touches you on intimate parts of your body or makes you touch someone else on their intimate parts
- If you don’t know how to talk to the people you live with
- If someone in your family forces you to do something against your will (hurt someone, drink alcohol or take drugs, lie, steal, take part in destructive activities, beg, insult someone, etc.)
- If someone in your household does something that makes you feel bad
IF YOU ARE HAVING PROBLEMS ON THE STREET OR ONLINE...
- If someone insults you or calls you derogatory names on the street or online
- If someone hits or beats you
- If someone threatens or intimidates you on the street or online
- If someone touches you on intimate parts of your body or asks you to touch someone else on their intimate parts
- If someone is forcing you to do something against your will (hurt someone, drink alcohol or take drugs, lie, steal, take part in destructive activities, insult someone, etc.)
- If someone makes you take a photo against your will
- If someone asks you to send or post a photo of yourself online showing intimate parts of your body
- If you witness someone hitting, insulting or inappropriately touching another person, or forcing them to do things against their will
- And any other situation that makes you feel bad and that you feel the need to talk about
NOT EVERY SECRET NEEDS TO STAY A SECRET!
These are just some of the situations you may find yourself in that are not okay and that you should not stay silent about!
It is also important to know that some secrets should not remain secrets. If someone has done something to you against your will and asked you to promise that it would be your secret, that is NOT OK!!! You should not keep such a secret!
